Unified Communications

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Unified
Communications

Elevate Your Communications
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Unify Multiple
Communication
Methods

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Your business probably communicates with your staff, customers, prospects and vendors in a number of ways: phone calls, video conferencing, instant messaging, email, text, fax – the list goes on and on.

A Unified Communications solution unites all the ways your business communicates and allows integration between them so they can work together as one overall system – supercharging your business efficiency.
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Possibilities

  • Integrate with your back-office applications
  • Leverage the newest communications technology
  • Increase employee productivity
  • Deliver better sales support and customer service
  • Reduce maintenance and upgrade costs

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Increase Employee Productivity
While Reducing Costs

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Unified Communications offers businesses a competitive advantage by providing a single system to manage multiple communications platforms, services and tools.

Many businesses opt for Unified Communications solutions over traditional phone systems in order to reduce overall costs, increase employee productivity and engagement with clients and vendors and future-proof their investment by keeping pace with advances in technology.
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93%
The percentage of employees reporting that integrating UC tools increased their productivity.
– UC Today

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How it Works

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Unified Communications technologies combine hardware and software assets to provide a consistent, unified user interface and experience across multiple communication devices, applications and services.

Unified Communications integrates presence information with real-time communication services such as instant messaging, telephony, video conferencing and desktop and data sharing capabilities with services such as voicemail, e-mail and SMS.

This delivers increased efficiency and improved collaboration with simplified management and reporting.
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Unified Communication
Voice
Web Conferencing
Presence
Video
Instant Messaging

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Pain Points Solved

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  • Lack of Integration with Disparate Platforms
    Our Unified Communications Solutions create tight integration between your voice, video, instant messaging and web conferencing systems for improved presence and reporting.
  • Outdated Communication Systems
    Future-proof your communications posture with the latest advancements in technology.
  • High Maintenance Costs
    By combining hardware and software assets with the latest communications innovations you will experience lower overall maintenance and upgrade costs over traditional systems.
  • Less Than Ideal Customer Engagement
    Deliver the best availability and response to customers and prospects in the way they wish to engage – voice, email, sms, instant messaging, video, web conference and more.

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I have been working with INsite Networks for over 20 years. As our IT demands have grown, INsite has been on the ball, providing unparalleled service and support through every need and demand.​”
– ERIC R. ANDRESEN, CPM®, PRESIDENT

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Implementation Timeline

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To deliver a Unified Communications Solution, we’ll conduct a Discovery meeting in order to understand your business communication needs and requirements, along with your current communications systems and platforms.

Next, we’ll schedule an infrastructure assessments to scan, analyze and document your current communications infrastructure along with your end-users. Once these processes are complete, we’ll analyze the data and develop and deliver our Unified Communications recommendations for to you.

Once our strategic plan and proposal is approved, we’ll begin the implementation, integration and configuration of your new Unified Communications Solution.
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Discovery Meeting
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Week 1

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Infrastructure and
End-user Assessment
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Week 2

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Recommendations
and Proposal
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Week 3

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Implementation, Integration
and Configuration
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Week 4+

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Whitepaper

How Unified
Communications
Transforms the Way
You Do Business

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Read Whitepaper
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Questions about
Unified Communications


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